Todd Sutcliffe, CEO
Pre-employment screening is undoubtedly one of the most significant steps undertaken by organizations in considering prospective candidates for a position. HR personnel check several areas of an applicant’s professional and personal life to ensure that they are best suited for the position. This not only helps with hiring the best candidates but also minimizing the risk of white-collar crimes such as identity theft, embezzlement, and fraud.HR professionals agree that the time and money a company saves by conducting a comprehensive background investigation is small compared to the cost that the company would incur because of negligent hiring. Therefore, background screening services have become an integral facet of every company’s hiring strategy. In this regard, National Screening Bureau(NATSB), a Kansas-based firm, has developed a state-of-the-art system called SHARP (Successful Hire And Retention Platform)—operating on computer adaptive technology (CAT)—to help organizations place the right people in the right positions.
Using SHARP, NATSB provides a wide array of pre-employment services including assessments, background checks, drug testing, and driver qualification files (DQF) management. While the company has many clients from education, manufacturing, and corporate sectors, one of their key focus areas is businesses regulated by the Department of Transportation (DOT). “We use our services collaboratively to help our clients identify key attributes that assist them in finding and retaining the best candidates,” states Todd Sutcliffe, CEO of NATSB. Above all, NATSB keeps in touch with their clients by performing reviews to help them remain compliant with laws related to HR.
Sutcliffe notes that an essential part of hiring is not just discerning a potential applicant based on their skills, but also their behavior, and the ability to blend well with co-workers and fit a company’s culture. This is where NATSB’s assessments have been able to make a difference for its clients. The company creates a performance model by defining success. The mode is created by determining the attributes of the best employees in a position and hiring employees that have those same attributes. Additionally, NATSB wields its expertise in conducting comprehensive and secure background checks such as applicant’s SSN Name and Address Trace, National and Local Criminal search, 50-State Sex Offender search, Motor Vehicle Record (MVR) search, Credit Reports, and many additional searches. In order to provide businesses with the most accurate data available, NATSB uses a wide variety of sources to gain the most comprehensive, accurate information available. What stands out about the Kansan-based firm is that it is accredited by the Professional Background Screening Association (PBSA), which attest to the company’s high standards in the areas of legal compliance, quality and accuracy, privacy and security, and best business practices.
Today, a multitude of industries spanning transportation, finance, education, and manufacturing benefit from NATSB’s efficient pre-employment screening services
To curtail drug abuse in the workplace, NATSB offers robust drug testing services, accredited by the Drug and Alcohol Testing Association (DATIA). In fact, NATSB is one of the few companies that is accredited by both PBSA and DATIA. The company provides access to over 15,000 drug collection sites across the nation, which means most applicants are less than 20 miles away from a collection site. Through integration, the test results are automatically available in SHARP for the respective company to review. NATSB also specializes in DQF management, for which it has written a proprietary software program that helps companies in ensuring all of the DOT-regulated drivers’ files are current and contain the necessary documents for compliance. “We continually update and store the files to help organizations be prepared for an audit any time,” informs Sutcliffe.
Today, a multitude of industries spanning transportation, finance, education, and manufacturing benefit from NATSB’s convenient pre-employment screening services. A factor that makes NATSB a cut above the rest is the accuracy and speed at which it completes reports. To that end, NATSB incorporates automation in all of its services. “We have proven results where automation has helped find cases that even researchers had overlooked,” mentions Sutcliffe.
One aspect of the company’s excellent service is its commitment toward providing an outstanding applicant experience. SHARP consists of a dynamic applicant portal where companies invite applicants through email to enter their own information and sign consent for a background check. Fostering the applicant experience is the system’s browser-based feature making it accessible from any mobile device.
Making it all possible is the company’s experienced team of professionals with solid knowledge of the Fair Credit Reporting Act (FCRA) and Equal Employment Opportunity Commission (EEOC) Regulations. With a competent team and best-in-class services, NATSB has scripted success for a multitude of organizations. In one instance, NATSB partnered with a municipality that wanted to screen its applicants for various jobs. However, their antiquated manual process would have taken more than two weeks to screen the candidates. NATSB was able to streamline the client’s pre-employment screening practice by automating the process. “Subsequently, using our system, they send emails to their applicants inviting them to complete the application, sign consent online, and schedule their drug test,” says Sutcliffe. As a result, they were able to bring the candidates onboard in just two days—a radical time leap that helped them save enormous costs.
Such positive success stories are a testament to NATSB’s proficiency in the HR tech realm. To offer world-class services to its clients, the company continually updates its system with respect to the rising trends in the industry. Notably, NATSB has made over 125 enhancements to its system in the last year alone. The company recently rolled out a program called Just Engage that aims to train managers. Committed to walking hand in hand with organizations in understanding burgeoning HR needs and technological setbacks, NATSB is poised to bring a definitive change to the way HR teams operate in the future.