Kevin Heath, CEO
“I wanted something more out of life than simply going to work for ten hours a day, only to witness the worst in society.” Kevin Heath, ex-senior corporal of the Dallas police department, SWAT, brings forth two perspectives to our attention. One being something quite relatable and familiar: wanting more from life. On the other hand, the second reflects the depths of human behaviors as understood from the unique point of view of individuals working in law enforcement.
And no one ever becomes a police officer by chance. It is a conscious decision that people work very hard toward. The same applied to Heath, who never dreamt of being anything but a cop. That was until working for the government became disheartening; how an employee was either promoted or appreciated did not revolve around their merits but rather the number of years they spent within the department. “Although the work was fun and active, I was disenchanted by the system. It did not consider how hard someone works and only cared about the time they put in,” expresses Heath.
All these thoughts and emotions convinced Heath that he required a means to pave his destiny. And this vehicle came to him in the form of a friend who proffered an opportunity to work in the budding field of pre-employment screening services in 1997.
Fast forward to 2005, Heath by now had worked in many large companies and had gained a comprehensive understanding of what clients expect from screening services. He also recognized that when a business employs vendors to work alongside their employee workforce they are allowed in sensitive work areas and granted access to sensitive data. This predicament raised severe security concerns, and whenever Heath tried to implement an out-of-the-box solution or customize a screening process requested explicitly by a client, his superiors would often fight or neglect his efforts. At this juncture, Heath grew tired of working under someone else as they frequently impeded his ability to honor the promises he made to each customer.
This moment marked the inception of CNet Technologies: Heath’s response to the genuine wants and needs of companies that sought unique solutions related to employment and vendor screening. “CNet Technologies was founded on the basis of integrity, and we strongly adhere to a set of core values that will help us achieve our goals: to be an organization that our competitors would wish to be,” expresses Heath, now the CEO of CNet Technologies.
Infusing Technology into Screening Practices
From his experience in the field selling pre-employment solutions and services, Heath established CNet Technologies with the idea of building a software platform that could help manage permanent, contingent, and third-party vendor workforce. The solution was designed to function based strictly on a client company's policies and procedures to ensure seamless integration into their workflow. CNet Technologies’ expert staff developed the solution to keep co-employment issues separate while conducting vendor screening while managing third-party auditing functions. “That is how we got started: marrying vendor management with auditing processes. And, along the way, integrating pre-employment screening just made natural sense,” explains Heath.
The company was founded on the basis of integrity, and we strongly adhere to a set of core values that will help us achieve our goal: to be a company that our competitors would wish to be
As a result of such technologically-progressive initiatives over 16 years, CNet Technologies today offers a boutique, high-touch screening solution with multi-layered functionalities. It particularly excels at curating customized solutions for each client, unique to their culture and business practices. Users can access the platform to find critical information within a few clicks and minimal navigation time. This multi-varied function set encompasses contractor management operations as well as compliance to drive customer satisfaction.
CNet Technologies’ Pre-Employment Services
The company’s employees consist of multidisciplinary professionals who have experience in HR, risk management, and regulatory compliance. This resource pool empowers CNet Technologies to conduct incredibly comprehensive screening processes that eliminate various risks a client may face due to a flaw or otherwise in their employment procedures. “It is very interesting to see how differently each company works internally. Understanding their methods to overcome challenges gives us a unique perspective into how to better serve them,” says Heath.
CNet Technologies’ pre-employment screening service enables organizations to protect themselves against claims of negligent hiring, enhance worker productivity, allow staff to quickly certify applicants as eligible, all the while allowing the management to focus entirely on their revenue generation. These services additionally work toward reducing costs in several areas like healthcare and unemployment insurance expenses. With readily-accessible databanks such as the National Criminal Record Database and National Sex Offender Registry, combined with, county, state, and federal criminal records, CNet Technologies searches for all applicants’ current names—and names provided—with a social security number trace. The company then provides clients with a report of all felony convictions, misdemeanor convictions, pending cases, open case arrest warrants, case disposition information, and any other criminal activity over a legally stipulated period.
Additionally, owing to its highly data-driven approach to screening, CNet Technologies also offers international search services. The company’s vendor management expertise further supports clients via a team of expert auditors investigating a vendor’s compliance with client policies. Following this, a solution or service is designed, tailored to meet all their regulatory needs.
Broadening the Scope of Screening
CNet Technologies offers comprehensive background checking services that cover, in immaculate detail, criminal (county, federal & state) records to help improve decision making, verification services, terrorism watch list and Department of Transport (DOT) reports for histories of DUIs as well as many other screening and non-screening services.
These features blend homogeneously with the company’s extensive drug screening capabilities, where it fortifies a client against candidates who pose a threat to company morale, worker productivity, and revenue generation. Many industrial studies over the years have revealed that individuals who abuse drugs and alcohol are two and a half times more likely to miss work, about four times more likely to cause on-the-job accidents, and five times more likely to file worker compensation claims, invariably causing harm to the company and its employees.
We are a high-touch, boutique screening firm
CNet Technologies actively conducts pre-employment drug screening via urine and hair follicle tests to avoid such unnecessary risks. A five-panel or ten-panel urine drug test for THC, opiates, and other Schedule two narcotics is administered, where the results are examined by a Substance Abuse and Mental Health Services Administration-certified lab and an official medical review officer.
Industry Agnostic Services
To further elaborate on the merits of CNet Technologies’ services and their versatility, Heath shares the story of a large retailer that maintained several storefronts with very high employee turnover rates. They also lacked an effective means to collect or track employee data. “The client required special reports and tracking services to understand how their workers were being hired,” he recalls. After carefully assessing the retailer’s challenges and understanding their internal workings, CNet Technologies’ veteran staff developed specialized reporting and data tracking solutions and services that previously did not exist on the market. These new products were also created to integrate CNet Technology’s software with the client’s internal payroll system, thereby ensuring that every employee within the company had been screened thoroughly, per specific criteria.
Following the implementation of CNet Technologies’ innovative offerings, the retailer’s hiring trends improved, and new, more compliant internal policies were established. There were significant changes within the HR department that led to a more streamlined and expeditious screening procedure.
The Future after COVID-19
The pandemic affected companies across the globe indiscriminately and CNet Technologies caught on to the changes early. For clients whose businesses began to struggle, Heath and his team provided continuous support working with individual organizations to create new business rules for their workflow during lockdowns. And concerning organizations that witnessed a significant spike in traffic, CNet Technologies was action-ready to assist with its end-to-end pre-employment services and the added benefits of managing court cases that inevitably arose.
With such intuitive and well-designed services to offer, CNet Technologies stands among the leaders in pre-employment screening innovation, and soon, the HR industry at large. The company’s value-driven team of pre-employment specialists has successfully delivered on each of their clients’ needs, materializing Heath’s honest dream of honoring his promises. CNet Technologies further intends to continue improving its service offerings and technologies while concentrating on client growth for 2021. The company is set to drive customer satisfaction in parallel with producing the best screening capabilities in a slow but steadily recovering global market.